OPOTA and Private Security Classes in Cleveland

 This policy applies to OPOTA 4-Hour and 20-Hour Classes

• RESCHEDULING: While we do not offer refunds, we will be happy to reschedule your class when you provide us with at least 48 hours notice before your scheduled class begins. *Rescheduling is subject to seating availability and/or discretion of Action Defense. *Rescheduling fee of 50% of your enrollment cost will apply with less than 48 hours notice. * Limit one reschedule per ticket.
• MISSED CLASS: Should you miss your class, (or any portion of your class) without advanced notice or are a "no-call-no-show" you will forfeit 100% of your enrollment fee. There are no refunds on enrollment fees for missed classes. A class is considered missed if notification is received on or after the date of your class.
• LATE ARRIVALS: You must be on time to your scheduled class and to the range. The State of Ohio sets forth time requirements that need to be met by each student and by Action Defense. Classes will begin promptly at the scheduled time, students arriving late will be asked to reschedule, and will forfeit 100% of their enrollment fee. Due to state requirements, we cannot allow exceptions to this policy for any reason. We are glad to discuss this with you. *PLEASE NOTE: this includes being late from breaks and/or lunches, and applies to each day of your course.
• COURSE FAILURE OR DISMISSAL: There are no refunds for enrollment fees should the student fail the class or be dismissed for any other reason. Should you decide to make a future attempts at passing by enrolling into another class, you must pay the standard cost of enrollment and supplies/ rentals (if you need them)
• CLASS CANCELLATIONS: Action Defense reserves the right to cancel any class due to enrollment, inclement weather or any other reason. In the event of a cancellation, students will be notified by email, and options for refunds or rescheduling will be provided.