OPOTA and Private Security Classes in Cleveland

  By enrolling in an OPOTA Class you have determined your eligibility and agree to these policies: 

REFUNDS: To receive a full refund, you must cancel your class at least 7 days before it is scheduled to begin. Cancellations received less than 7 days prior to the class date are non-refundable.

RESCHEDULING: We are happy to reschedule your class when you provide us with at least 48 hour notice before your scheduled class with the following guidelines: 

• Up to 48 Hours Notice: Rescheduling is permitted at no charge.
• 48 to 24 Hours Notice: A rescheduling fee of 50% of the enrollment cost is required to reschedule
• Less Than 24 Hours Notice: A rescheduling fee of 100% of the enrollment cost (full price) is required. 

NON-REFUNDABLE SCENARIOS: The enrollment fees are non-refundable in the following situations. Students who fall under these scenarios forfeit their enrollment and must pay the full enrollment fee to attend a future class.

• Late Arrival: Arriving late or missing any portion of your class (including the start of class, range time, and returning from breaks or lunch). 
• Missed Class/No-Show: Failing to attend the course on the scheduled day without any advance notice.
• Failure or Dismissal: Failing the course or being dismissed for any reason.
• Course Ineligibility: Attending class while not meeting eligibility requirements (e.g., expired certification or having a state/federal weapons disability)

CLASS CANCELLATIONS: Action Defense reserves the right to cancel any class due to enrollment, inclement weather or any other reason. In the event of a cancellation, students will be notified by email, and options for refunds or rescheduling will be provided.